← Likhita Foundation

Support

For help with the Likhita Rama or Likhita Ram app.

Contact

Reach the Likhita Foundation via the contact form on the Foundation landing page. Include your question, the app you are using (Likhita Rama or Likhita Ram), and your device model + iOS version. We reply within two business days.

Frequently asked

My count went down after restarting the app

This should not happen. Likhita stores every committed mantra on disk before flushing to the server, and the server is the source of truth. If you see a regression, send us the time it occurred, the app, and the device — we keep server-side audit logs and will reconcile.

Why is my book taking so long to be printed and shipped?

Each completed koti is professionally printed and physically deposited at the temple it's bound for (Bhadrachalam for Likhita Rama, Ram Naam Bank Varanasi for Likhita Ram). Print + ship is currently 8–12 weeks from the moment your final mantra is server-confirmed. You receive a receipt photo when it arrives at the temple.

Where does my money go?

Cost-recovery only. Printing + temple courier + payment processing, nothing more. Full audited line items at /transparency.

Can I write more than one mantra at a time?

No. The practice is one-at-a-time by design. The app rejects batches that look macro-typed (zero variance, sub-30ms intervals).

Can I delete my data?

Personal kotis can be deleted (which removes your name and any identifying metadata). Entries appended to the Sangha (shared) koti are append-only by design and cannot be removed — but they are attributed to a rotating anonymous device ID, never your name.

Reporting a bug

Use the contact form on the Foundation landing page with a screenshot, the app + version (from Settings → About), and the steps that produced it. We treat data-loss bugs as P0 and respond within four hours.